Help Center

Support for a trusted expression platform.

Find guidance for accounts, expression systems, chatrooms, coins and payments, reporting, safety, and permanent account deletion.

Support Topics

Start with the area that matches your issue.

Account help

  • Check your login details and use the latest version of the Raxvor app.
  • For access issues, include your account identifier and device context when contacting support.
  • Keep account information accurate so support requests can be reviewed efficiently.

Expression help

  • Moment supports image-based expression.
  • Motion supports video-based expression.
  • Live, Message, and Thought help people express through presence, trusted communication, and text-first ideas.

Chatroom help

  • Use chatrooms respectfully and avoid disruptive, misleading, or harmful behavior.
  • Leave or mute spaces that do not feel relevant or safe.
  • Report chatroom abuse with context, screenshots, and participant details where possible.

Coins and payments help

  • Review purchase details before confirming any transaction.
  • Payment questions should include the transaction date, amount, account, and receipt details.
  • Never share payment credentials, OTPs, or sensitive financial information in public spaces.

Reporting help

  • Report content or users that violate Raxvor policies or create safety concerns.
  • Include links, usernames, dates, descriptions, and screenshots when available.
  • Urgent safety concerns should be sent to support@raxvor.com.

Safety help

  • Block users who make you feel unsafe or repeatedly unwanted.
  • Avoid sharing private personal information with unknown people.
  • Use reporting and support channels for harassment, impersonation, spam, or safety concerns.

Account Deletion

Request permanent account deletion.

Users who want to permanently delete their Raxvor account should contact Raxvor Support at support@raxvor.com. Account deletion is a serious request, so support may need to verify account ownership and clarify whether the request applies to the account, associated profile information, or related user-generated content.

Include your account identifier, the email or phone number linked to the account if applicable, and the phrase “Account deletion request” in the subject line.

Deletion request process

  1. Send the request from an email address you can access.
  2. Provide enough information for support to identify the account.
  3. Raxvor may ask for verification before processing the request.
  4. After review, support will confirm next steps or completion.
Email support@raxvor.com

FAQ

Frequently asked support questions.

How do I report a user or content?

For the fastest review, describe the issue clearly, include relevant account details, and send support-sensitive requests to support@raxvor.com.

What should I include in a support request?

For the fastest review, describe the issue clearly, include relevant account details, and send support-sensitive requests to support@raxvor.com.

How does Raxvor handle account deletion?

For the fastest review, describe the issue clearly, include relevant account details, and send support-sensitive requests to support@raxvor.com.

Where should I send payment or coins questions?

For the fastest review, describe the issue clearly, include relevant account details, and send support-sensitive requests to support@raxvor.com.

How do I contact Raxvor about safety concerns?

For the fastest review, describe the issue clearly, include relevant account details, and send support-sensitive requests to support@raxvor.com.